Refund & Cancellation Policy


By accessing and using My Payment Bazaar, YOU accept and agree to the terms, conditions, and rules without limitation or qualification.

We reserve the right to modify the terms at any time without giving YOU any prior notice. Your use of My Payment Bazaar following any such modification constitutes your agreement to follow and be bound by the terms as modified. Any additional terms and conditions, disclaimers, privacy policies, and other policies applicable in general and/ or to specific areas of this website, My Payment Bazaar, or to a particular service are also considered as terms.

My Payment Bazaar does not at any point in time during any transaction between the USER and merchant/ vendor and or service provider take ownership of any of the products/services provided by the merchant. Nor does My Payment Bazaar at any point asserts any rights or claims over the products/services offered by the merchant to the USER. The cancellation/refund, if any, will be governed as per the terms and conditions of the aggregator or of the merchant/vendor. My Payment Bazaar has no role in governing refund/cancellation charges. My Payment Bazaar, will not be responsible for refund/cancellation including any charges arising therefrom.

In the event, YOU erroneously send a payment to the wrong party or have sent a payment for the wrong amount, My Payment Bazaar shall have no liability in this regard and your only recourse will be to contact such third party to whom such payment was sent and seek a refund (if any). My Payment Bazaar will not refund or reverse a payment erroneously made by YOU in any circumstances.

All sales of prepaid recharge on the My Payment Bazaar platform are final with no refund or exchange permitted. YOU are responsible for the mobile number or DTH account number for which YOU purchased the prepaid recharge and all charges that result from those purchases. YOU are also responsible for the information relating to data cards and similar recharge services and all charges that result from those purchases. My Payment Bazaar is not responsible for any purchase of prepaid recharge for an incorrect mobile number or DTH account number or incorrect data card information and or similar services.

My Payment Bazaar disclaims any accountability, legal, losses/damages, or else, that might arise because of the act, omission, or otherwise of any USER on its website/mobile application or cause by the same. USER/YOU expressly admit that My Payment Bazaar is only a payment facilitator & intermediary, and as such, stands indemnified from any accountability that might arise because of the same. YOU (USER) moreover acknowledge that visiting/using the My Payment Bazaar website/mobile application is an implicit reception/confirmation of this disclaimer on your part.

YOU are requested to go through the merchant/vendor-provided terms and conditions on their website and or platform. My Payment Bazaar is not responsible for your inability to access such terms and conditions or for any loss resulting from such terms and conditions or lack thereof. YOU agree and acknowledge that the actual contract for sale is directly between YOU and the merchant/vendor. My Payment Bazaar does not control or prevent changes in the published details and descriptions of websites/apps operated by the aggregator or the merchant/vendor and is not responsible for any content therein.

My Payment Bazaar has no control over the existence, quality, safety, or legality of items displayed; the accuracy of the aggregator’s content or listings; or the ability of the aggregator and merchant/vendor to sell items or provide services. My Payment Bazaar does not at any point in time during any transaction between YOU and the aggregator/merchant/vendor, take ownership of any of the listing, bookings, or services offered by the aggregator/merchant/vendor. Nor does My Payment Bazaar at any point asserts any rights or claims over the same offered by the aggregator/merchant/vendor to YOU. The aggregator or the merchant/vendor is solely responsible for the content/listings/bookings made available by it through the My Payment Bazaar platform and YOU should contact the respective aggregator or merchant/vendor directly. For more information, we request YOU to contact the vendor/merchant/ service provider in order to get further clarifications and confirmation or the same can be confirmed on their websites as well.

My Payment Bazaar is not a warrantor of the content/listings/bookings/services being offered on My Payment Bazaar by various aggregators or merchants/vendors. YOU understand that any issue or disputes regarding the warranty, guarantee, quality, and service will be addressed as per the terms and conditions of the aggregator or the merchant/vendors, and YOU agree to handle such issues and disputes directly between YOU and the aggregator or merchant/vendor.

My Payment Bazaar is not responsible for any warranty, guarantee, post-sale claims, genuineness of listings/bookings, content, products, and services. My Payment Bazaar will not be liable for any claims including but not limited to any misrepresentation by the aggregator or the merchant/vendor in its content/listings/bookings.

Notwithstanding anything contrary contained herein, the service, the interface and API work, and their respective information, pricing and data, and availability are subject at any time and from time to time to human, mechanical, typographic, or other errors, oversights, mistakes, limitations, delays, service interruptions, including, without limitation, as may be due in whole or in part to, related to or arising out of (i) computer hardware and software, telecommunication and operating systems, databases, or business processes and procedures, other problems inherent in, or which may be associated with, the use of the internet and electronic communications including, without limitation, force majeure event, government / regulatory actions, orders, notifications, etc. And/or acts and omissions of third parties etc.

Any amount transferred erroneously or for any reason by the USER shall not be refunded to the USER in any condition.

The USER understands and agrees that My Payment Bazaar is not a party to the contract between the USER and the merchant establishment. My Payment Bazaar does not endorse any advertiser or merchant linked to its website. Furthermore, My Payment Bazaar is under no obligation to monitor the merchant establishment's service/products used by the USER. The merchant establishment alone will be responsible for all obligations under the contract including (without limitation) warranties or guarantees. Any dispute with or complaint against any merchant establishment must be directly resolved by the USER with the merchant establishment. It is clarified that My Payment Bazaar shall not be responsible or liable for any deficiency in goods and/or services purchased using My Payment Bazaar wallet.

Any payment made erroneously by the USER to any merchant establishment or any erroneous transfer to any person shall not be refunded to the USER by My Payment Bazaar in any circumstances.

Any web link on the platform to a third-party site is not an endorsement of that web link. By using or browsing any such other web-link, the USER shall be subject to the terms and conditions in relation to that web link.

In the event of any dispute (defined below), My Payment Bazaar records shall be binding as conclusive evidence of the transactions carried out through the use of the wallet.

My Payment Bazaar will not be responsible for recovering the money in case the account holder initiates a fund transfer to an unintended or incorrect account.

The following terms and conditions shall be applicable to the provision of any fund transfer and fund collection facility provided/facilitated by My Payment Bazaar. The USER shall provide correct beneficiary details to My Payment Bazaar at the time of availing the said facility. The USER shall be solely responsible for entering wrong beneficiary details like incorrect virtual payment address or incorrect mobile number or account no or IFSC code, due to which the fund is transferred to an incorrect beneficiary. The USER agrees that the payment order shall become irrevocable when it is executed by My Payment Bazaar.

The USER is responsible for the accuracy and authenticity of the instructions provided to My Payment Bazaar and the same, if in the form and manner prescribed by My Payment Bazaar, shall be considered to be sufficient to operate the said facility. My Payment Bazaar shall not be required to independently verify the instructions. My Payment Bazaar has no liability if it does not or is unable to stop or prevent the implementation of any payment order issued by the USER. Once a payment order is issued by the USER the same cannot be subsequently revoked by the USER.

All instructions, requests, directives, orders, and directions, entered by the USER, are based upon the USER’s decisions and are the sole responsibility of the USER.

Refunds (if any) will be credited to your My Payment Bazaar wallet account.

In case of a refund of any product or service, the cashback amount will be rolled back. In case the cashback has been consumed by a user, the required amount will be deducted from the original refund amount of the product/ service.